Frequently Asked Questions

Everything you need to know about your Chicago Bulls gear.

Are your jerseys and apparel officially licensed?

Yes, all products sold at the Chicago Bulls Shop are 100% officially licensed by the NBA and manufactured by authorized brands like Nike, Fanatics, and Mitchell & Ness.

How long does shipping take for domestic orders?

Standard shipping typically takes 3-7 business days within the continental United States. Express and overnight shipping options are available at checkout for fans who need their gear faster.

What is your return policy for game-day gear?

We offer a 30-day return policy on most items. Products must be in original condition, unworn, and with all tags attached. Please note that custom jerseys are final sale and cannot be returned.

How can I track my order?

Once your order ships, you will receive an email containing a tracking number and a link to the carrier's website so you can monitor your package's journey to your doorstep.

Do you offer international shipping to Bulls fans worldwide?

Absolutely. We ship to most countries globally. International shipping rates and delivery times vary by location and will be calculated during the checkout process.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express, Discover), as well as digital payment options including PayPal, Apple Pay, and Google Pay.